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Payment, Shipping and Return Policy:

We'll ship upon receipt of Cashier's Check or Money Order. For personal checks and e-checks, Please allow 7 to 10 working days before delivery. Credit Card Orders will be Processed in the order received (usually within Two/Three Business Days of Bank Approval). A check-mark in the "Rush Order" box, flags the order for priority processing.

GUARANTEE: We offer a 30-day money back guarantee. If, for any reason, you aren't satisfied with our product(s), Please eMail us to request a return authorization number and ship the item(s) back to us, within two days of our return approval, postage prepaid and in the same packing and condition as we shipped it/them. LARGE Boxes
(that are normally shipped by us in wrapping paper) must be returned wrapped in similar paper. Placing shipping instructions and/or labels directly on the box will render the item non resalable and will nullify the guarantee.

Your purchase price, less S&H charges and 20% restocking charges, will be refunded or credited back to your card as soon as we receive the item(s) back.

EXCHANGES: Items returned for Exchange are not subject to restocking charge. They will, however, be subject to new applicable S&H charges.

NO RETURN, EXCHANGE OR REFUNDS ON SPECIAL ORDERS AND BULK PRICED ITEMS. (If you need to purchase in large quantities, order a single sample first and place the full order after you've had an opportunity to inspect and accept the product).

CANCELLATION: A paid order that's canceled by the buyer before it's shipped is subject to a 5% Processing Fee. If you have special requests, please email us BEFORE placing the order. Orders that are canceled because we can't fulfill unilateral special instructions, like: "If I can't have it by tomorrow cancel the order" are still subject to the processing fee.

LOSS AND DAMAGE: All Merchandise travels at BUYERS' RISK so we strongly recommend that you request insurance at the time you place the order (use the "Special Instructions" field of the order form or eMail us to do so). A separate charge, equal to the actual insurance cost, will be posted to your account before shipping.
Insured items damaged while in transit should be reported to the carrier (usually the Post Office) Immediately. A claim must be initiated, signed and sent to us. The item will be replaced or refunded upon receipt of the insurance funds.
Uninsured items that are lost or damaged while in transit WILL NOT be replaced or refunded.

MISSING PARTS/ITEMS: Please check the contents of your package upon receipt and contact us immediately (within 24 hours) if you find that there are parts or items missing. If your package arrives mutilated or open, a claim (same as in the "Damages" section if insured) must be filed immediately. DO NOT discard the packing material before checking, as in many cases small packets are overlooked and thrown away.


In case of returned items, We charge a $30.00 fee for each check returned unpaid by the bank. The amount of the check, plus $30.00 must be immediately replaced with a cashier's check or money order.


Orders outside the United States may be subject to import duties and taxes, which are levied after a shipment reaches your country. Any and all charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be as customs policies vary widely. Please contact your local customs office for further information. The estimated delivery time on these orders is purely indicative as we, and the US Postal Services, have no control over your Customs clearance time.

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